Prototype of a Person

Holiday Time

I spent 4 days last week training for my new sales position in 3 Ireland and now I’m on one week paid holiday, fantastic, especially considering I only started working for them on the 23rd of October. I’m currently waiting for the store to open on Henry Street, I had considered being placed in the Grafton Street store but I know there will be a greater opportunity to sell in their flagship store when it eventually does open. Unfortunately 3 are rather secretive about anything that goes on internally so I wont be able to post any information about the new store or the company, so for now, I’ll simply have to direct you towards their media centre.

What I can tell you, is that I’m really excited about being involved, once more, in the roll-out of a new breed of retail environment. When I first started working for 3G in their first Eircom Broadband Studio it was a challenging and rewarding experience and of course it was fun to be surrounded by top of the range technology. Just like the O2 Experience Stores, the Broadband Studios are an example of how hands-on demonstrations of new technologies, and by giving customers a venue in which to interact with a new product, increases their likelihood of actually purchasing. This is exactly what the 3Stores will be about - trying before buying. From a personal perspective, I find that I’m much more likely to want to buy a new piece of electronics if I can first try it, feel it’s weight in my hand, and see what it can actually do for me. There’s nothing worse than being confronted with a plastic dummy or a picture in a brochure, even reading a reviewers opinion of a product is nothing in comparison to actually interacting with it.

Speaking of new technology, I’ve been using the new Firefox 2 for the last week and although at first I was a little put off by how similar it looks to the Apple browser Safari, I’ve actually found that two of its new features are very beneficial to me.

Spell Checking - as you type. This is the feature on OpenOffice.org (the free office suite) that converted me from a Microsoft Office user to an OpenOffice Writer. Anything you type within your browser is checked for spelling mistakes as you type them, it completely erases (no pun intended!) the need for any kind of “check spelling” options that most web-based e-mail services offer. It’s certainly made writing this blog post a lot easier, usually I would be writing this in OpenOffice first and then copying and pasting it (because, yes, I admit it, I’m really bad speller).

Search Suggestions - again, as you type. Whatever search engine you prefer, that lovely little search box built into Firefox dynamically updates a drop-down list of suggested search terms. Not only does this speed up your search, it also may suggest searches to you that you hadn’t even thought of. Thus opening you up to even more information or even, narrowing it down for you further, so you can find exactly what it is you’re looking for.

Firefox 2 is wonderful piece of new software that I applaud for it’s user friendly design, it’s almost endless possibilities in the ability to customise and thus improving your own efficiency as a user, and it’s completeness - features that every new version of Microsoft’s Internet Explorer lacks. There is a definite need in the software market for development that is geared towards the user experience.

Hopefully the new MsC in Cyberpsychology in IADT will have some focus on user experience research as a way to improve software and hardware development. It’s a course that I shall be considering over the next couple of months as I research my options for next year (or later). On Monday evening, the 6th of November, IADT will be host to a Cyberpsychology seminar entitled “Cyberpsychology: An Emerging Discipline” and will be hosted by my thesis supervisor Dr.Grainne Kirwan. If anyone is interested in attending please contact IADT with your information in advance so you can be formally invited.