Prototype of a Person

Google Maps Mobile

Thanks to Noel, today I’ve mostly been abusing my data package to access the Internet using installed applications such as Google Maps Mobile (go to this site on your mobile to directly download the app).

Recently Google Local Business Center became open to Irish businesses. There hasn’t been a big uptake so far (I suppose it’s early days) - if my experience of searching random keywords in Google Maps is anything to go by. The maps application on my mobile currently doesn’t seem to support searching for local businesses or “my location” or “highway traffic” (these might be network dependent, I’ll have to get someone to try it out on Vodafone), which is a pity but I’m still planning on making my absolutely-no-sense-of-direction other half install this app. onto her N70.

Even on a small screen Google Maps looks and feels great and is very easy to use. I was surprised that you could use “satellite view” (similar to Google Earth, where you see satellite images rather than a simple map). A really nifty little feature in “directions” is that you can use shortcut buttons to jump from point to point on the route. Overall I’m impressed and looking forward to being able to (hopefully soon) access the local business search, you never know when you’re going to need to know where the nearest pub is.

Pain As You Go on the Three Network

Read the replies to the science week inspired question “What change would you make to an existing piece of technology” here and Johnny K’s here. If someone would like to keep the ball rolling please do. We all need inspiration at some point – I’m quite a sporadic Blogger, science week was the most I’ve ever written in such a short space of time, of course there was that extra piece of motivation too.

Speaking of changes to existing technology…

This was going to be is a long-winded post explaining how annoying it is being a pay-as-you-go customer on 3 Ireland - I mean come on, if a network can’t even get their basic pay-as-you-go service right then how can you trust them to get anything else right?. I’ve decided to condense these issues into bullet points so as to reduce the cognitive constraints on those from the network that might possibly end up reading this.

• Please make it easier to top-up my phone. O2, Vodafone and Meteor provide you with the ability to top-up by text message, by online/phone banking, on their individual websites and from ATM machines (you can probably top-up by homing pigeon too). 3 provides none of these services and to this day I still have difficulty getting 083 credit, especially from those automatic machines that are everywhere. You can call their customer service department in Mumbai where you can request to top-up by credit or laser card, but this process takes about 20 minutes as it requires the customer service person to call you back. Not everyone has a credit or laser card either, so this is a bit of a pain.
• Please offer free web text messages. This is probably the handiest service all the other networks offer to their customers. I can’t imagine any short of cash college/school student would give these up.
• Please sell your sim-cards by themselves. Self explanatory.
• Please provide me with the settings for my sim-free phone. 3 don’t offer any handsets with a qwerty keyboard, I’d love to be able to buy any phone I want.
• Please upgrade your coverage. I’ve heard this phrase “piggy backs” about 100 times from 3, this is the concept that when you move out of coverage you “piggy back” onto another network. In reality what actually happens is – your phone loses coverage but your handset tells you that you still have coverage, but in reality you’re not able to make or receive calls. This happens often (it’s not my phone, because it happens to Jen too). Anyone that works in the Jervis Centre in Dublin City Centre will tell you – you 100% cannot use your 3 Network phone anywhere in there, it’s rather bizarre actually.
• Please start selling upgrades to pay-as-you-go customers. If you’re already a pay-as-you-go customer and you want a new phone on Three all that lovely free credit is completely lost to you for loads of really boring reasons. If you’re on O2, Meteor and Vodafone they practically reward you for upgrading your phone.
• Please sort out your automated phone menus. When you call customer service you must first listen to about 1 minute full of recorded messages, there is no ability to skip through them, none at all. When you’re calling up to top-up you can’t skip through the recorded messages either. It’s very frustrating.
• Please reduce the cost of calls. Self explanatory.

For all of the above reasons I shall be moving to Vodafone in the New Year. The only reason I have stayed with the Three Network was because of the full Internet Access on my phone. Now Vodafone have this, but if I want to I can use any phone on their network (I could even get an unlocked HTC handset (a.k.a an XDA) and use it with lovely full Internet access, not that awful O2 imode). Although, if the Samsung F700 comes out anytime soon (why that advert in the Metro recently?!) I’ll be getting that on Vodafone bill… because, I’ll need to make sure it’s insured won’t I?

Related: Damien Mulley is currently testing the 3 Skypephone.

Update: The F700 didn’t launch soon enough for me and I ended up changing to Meteor and I’m actually saving a fortune, I’ve downgraded phone wise (no more mobile internet) which is a pity, but having mobile internet access is really not worth the really expensive call charges.

What changes would you make to an existing piece of technology?

As inspired by the Science Week posts over on Mulley.net

What changes would you make to an existing piece of technology?

I’d love it my Sony Ericsson w850i had a QWERTY keyboard and a slightly larger screen, so I could write longer e-mails and not get frustrated with text message input limitations. Besides, most of the smart phones out there at the moment that have QWERTY keyboards are the size of bloody toasters. (No thank you!)

So… what changes would you make to an existing piece of technology?

In your opinion what was the best invention in 2007?

The last Science Week question, which is disappointing as I was quite enjoying it.

ZymeQuest Blood Simple Machine

Scientists from a biotech firm called ZymeQuest in Massachusetts developed a technique to change the blood type of a sample of blood back in 2003. Now they are in trials with a device (about the size of a dishwasher) that can change entire batches of blood that might be type A, B or AB into type O. This is important because type O blood can be transfused into practically anyone despite what their own blood type actually is.

I am not going to pretend to understand the biological and technological components and research that have gone into this machine, but I do understand what it does - which is something that would be of great benefit to hospitals all over the world. There is a wonderful article on this device over on Popsi.com.

You can read the other submissions to this competition here. (I very much hope no-one mentions the iPhone, otherwise I shall be shaking my fist at them - as it is not an invention, it’s a product!)

What’s the next gadget that you want to buy?

Today’s Science Week submission… because I enjoyed writing one yesterday and if I have a chance I’ll do tomorrow’s (Which invention has helped you most with your working life?) and Saturday’s (In your opinion what was the best invention in 2007?) too.

An mp3 player that isn’t an iPod…

Ask anyone about MP3 players and obviously the iPod is perceived as the ubiquitous model. This is the work of incredible marketing on the part of Apple and despite masses of criticism (quick battery death, difficult repairs etc.,) the iPod has managed to outsell its competitors, even when the likes of Creative and Archos seem steps ahead of Apple in terms of quality, durability and innovative thinking. These are some of the reasons that the next gadget I want to buy will be the new Creative Zen.

The Creative Zen is a flash based mp3 player, similar to the iPod Nano, both of which are very different to the iPod Classic model which is a hard drive based player. There are some major differences between flash based players and hard drive based players, it’s not only price and size, durability is the key.

Hard Drive based mp3 players

A hard disk drive (HDD) stores your data on rapidly rotating platters with magnetic surfaces. Picture the internal components of an iPod (or any other hard drive based player) as a small disk, spinning continuously as your songs load and play, quite similar to a CD spinning in a discman. You can even feel the slight vibrations of the disc when holding an iPod in your palm. These moving parts make the iPod quite fragile, especially if you drop the device while it is in use.

Flash Memory based mp3 players

Flash memory is a solid state storage drive (SSD), meaning that everything is electronic rather than mechanical like in a hard drive. This indicates that there are no actual moving parts, making flash based mp3 players more resilient to both dropping and everyday use. It is for this reason that flash based players are favoured by joggers and athletes.

The iPod Touch, Nano and Shuffle are all flash based players and in comparison to their more popular counterpart the price to storage space ratio is far higher. For example the 16gb Nano is €199 and the Classic 80gb is €249. Flash players might be more expensive than hard drive players, but they’ll certainly outlive any hard disk players on the market (this is especially true for iPods, having been criticised heavily for their seemingly built-in obsolesce).

This is where the Creative Zen comes back into consideration. It has an SD memory card slot which gives you unlimited media storage possibilities. The idea being that when your Zen becomes full you simply buy a memory card(s) for it. The latest SD memory cards are available in up to 32GB in size and although these are expensive at the moment, flash memory is following Moore’s law which indicates that the price should continue to drop at an exponential rate as the maximum capacity increases. What I really like about the Zen having an SD card slot is the fact that I already have SD cards from mobile phones and cameras, which I can re-use in the Zen.

The other huge selling point of the Zen is the 2.5inch screen – the same size screen as the iPod Classic but the Zen is a fraction of the size. Its size is comparable to a credit card and is a very slim 0.44-inch thick. Surprisingly though it actually feels very sturdy in the hand. The Zen also plays a wider variety of file types, so no need to convert your entire music collection or to use iTunes, you can even use Windows Media Player or Winamp to manage your music and video files. The Zen can also be used as a dictaphone as it has a built-in microphone and also has an FM Radio (a must for a PhantomFM fan like myself) – these are two features that you must purchase additional accessories for in order to have them on an iPod, accessories that cost over €50 each.

Overall the Zen represents, to me, a better investment than any other kind of mp3 player would, especially an iPod. I’m going to be a very happy music/video lover once I get my paws on one of these.

You can view other entries to today’s question over on Damien Mulley’s blog.

Caveat Emptor - Irish iPhone Early Adopters, Part 1

It was an easy prediction for me to make (even back in January) that the iPhone would (eventually) launch in Ireland on the O2 Network. Seeing as the iPhone is launching in the U.K in November exclusively on O2, it’s an even easier prediction to make now. But O2’s data packages are very expensive - ask anyone who ever attempted to use their ill-fated iMode to do anything productive. For instance 25MB of data is currently €19.99! To put this into perspective, 1MB is approximately 20 webpages. Not websites, pages. So much for that “mobile internet device” we’ve been promised.

Speaking of which - I’ve finally hit the 1GB download allowance (a.k.a fair usage policy) on the Three Network. Considering its taken me 6 months to do so, and at only €20 for the privilege, I’m very impressed. 1GB went a very long way - from checking my email every available second using the fantastic Gmail Java Application, to looking up cinema times, browsing Bebo and even the occasional “attempt” at cheating in quizzes. If I was on O2, this would have cost me over €800.

I’m uncertain as to whether my next Internet bundle purchase will last as long, as they are supposed to expire after the allowed 1 month but if my previous experience is anything to go by it should be fine. This is just another fuel to my disappointed over the iPhone being released without 3G capabilities. Not only would have it been cheaper to run (on the Three Network at least), it would have made my mobile browsing a much more enjoyable experience.

Using EDGE technology is slow and O2 are quoted as having only 30% coverage in Europe. In the UK, O2 have attempted to overlook this issue by offering free access to over 7,000 wifi hotspots. I can’t imagine them being able to pull off a similar deal in Ireland - especially when the major wifi hotspot provider is Eircom.

All usability studies show that fast response times are essential for web usability. The lesson from this? If you want Internet on the move that is actually usable rather than frustrating, don’t even bother with an iPhone - it’s a glorified widescreen iPod, overpriced and over-hyped. I’m not slating the device itself, as it does boast a very user centred design. The user interface is beautiful and intuitive. A list of its strengths and weaknesses can be found here. (It does fail to mention the lack of multimedia messaging (MMS) capabilities though). Also check out “Living with the iPhone” over on Infosync.

My advice to you, prospective Irish iPhone buyer - try to get an unlocked one online, choose whatever network you want for voice and txt, then forget about connecting to the Internet unless you’re at home in your own personal wifi network, otherwise this thing will cost you a fortune in monthly voice, text and data from O2. And no, there won’t be any pay-as-you-go iPhone out there.

Or, you could just buy an iPod Touch. It’ll definitely work out cheaper.

Walled Gardens and TrackID

In my previous post on X-Series I wrote that Three were due to launch this product soon but it appears that the launch date has been pushed forward, for reasons that I’m not privileged enough to know. More than likely they’re testing the systems rigorously, rather than doing-a-Microsoft and launching with bugs intact.

However, much to my surprise they’ve removed their “walled garden” (see post) from Internet browsing on all 3 handsets. I’ve tested it and come to the conclusion that it’s not perfect, but it is very useful. Some sites redirect you to a PDA or Mobi version of their site, which is wonderful for legibility. The sites that don’t are squashed into your small screen, Bebo is difficult to navigate but is usable, to a degree. Some sites wont open at all, MySpace is completely inaccessible. Some sites are handset specific, YouTube will open but viewing the streaming video isn’t possible without Macromedia Flash Player, which doesn’t come as standard on most handsets. Overall I’m impressed with being able to type in practically any web address and being able to access it, and it’s reasonably priced.

There is an age verification system in place, for 3pay (pay-as-you-go) customers. You do have to be able to prove you are over 18 to access these features, which is understandable, as I did (for research purposes only of course) access pornography online with total ease. The only other downside (is age verification a downside?) is the fact that it’s not quite X-Series speeds, but it’s certainly not so slow that it will irritate.

In the post on X-Series I also mentioned my interest in getting a Nokia N73, but something else caught my eye. Infact, one genius feature completely won me over and I got a Sony Ericsson W850i. It comes bundled with TrackID, an incredible and extremely user-centered piece of software that records audio from the microphone (or built-in radio), takes a musical fingerprint and then connects to the Internet comparing the fingerprint to the Gracenote database. The software then tells you the artist name and song title, and seeing as it’s on a Three handset, you also have the option to download the song from the 3MusicStore - if it’s available, the Gracenote database has 2.5 million songs fingerprinted, 3MusicStore is only just approaching the 1million mark.

This software is something so wonderfully usable by myself and many others, Jen tried it in the Cinema and it picked up 90% of the songs she queried. I used it to find and download a song (that my brother was obsessed with) that featured in a Scrubs episode. TrackID has turned me from a hardcore Nokia user to a Sony Ericsson lover. The w850i is fantastic, I thought I’d be lost without symbian, but I’ve easily adapted and come to love the SE interface. As a music lover this is definitely the perfect phone for me.

iPhone: An Internet Device?

There has been a huge amount of speculation online (for years actually) about Apple producing a PDA or a Phone. Recently Steve Jobs introduced the world to the iPhone which is being marketed as an iPod, phone and Internet communicator. The iPod and phone part I get, the Internet communicator, with regards to an Irish market, is a bit of a stretch. This is definitely a device designed with the American market in mind.

The problem with any kind of mobile Internet is that none of the current networks in Ireland offer any kind of reasonably priced data packages that will allow for anything more than e-mail usage from the iPhone (unless connected to a wifi hotspot - pretty slim chance of finding many of those in Ireland). It’s a real pity the iPhone isn’t 3G compatible as it would be perfect for the 3 network’s eagerly anticipated X-Series. Unfortunately the iPhone currently only supports EDGE.

EDGE and 3G are the technologies that allow for high-speed mobile data transmissions, the most notable difference between the two is the speed. With EDGE you can connect to a mobile network at up to 384kbps but with 3G it’s up to 3.6mbps. It’s that huge difference in speed that allows you to make video-calls on a 3G network, which means no video-calls on the iPhone.

Currently only O2 and Meteor support EDGE, Vodafone and 3 surpassed this lesser technology to install a 3G network. Therefore the iPhone, as it is now, will only work on O2 or Meteor. It definitely limits your options and seeing as O2 is already a Apple Reseller, for now I’m going to assume that when the iPhone does launch in Ireland, it will launch on O2, only.

X-Series: The Next Big Thing?

The new job is going well, a change of scenery is definitely something I needed. I feel a lot less stressed out. Working for 3 as a sales associate means I am completely focused on selling products and hitting my targets, rather than stressing out about the store paperwork and deadlines. You would think that I’d be happier now… but I’m actually bored. Selling 3 handsets is easy, they practically sell themselves. I’ve come to the conclusion that I was stressed out in 3G because I wasn’t being paid to BE responsible, but it was part of my job to be, but no-one else on the same wage had any of the management duties that I did. I’m craving a little responsibility now that I find my brain switching off and my automatic “robot selling phrases” kicking in. The only aspect of working for 3 that is keeping me interested is talking to customers about the X-Series.

X-Series is a sexy name for access to the “Internet” on your phone, or rather 3s version of the Internet. They have partnered with Skype, Yahoo!, Orb, Sling, Google, Ebay and Windows Live Messenger to bring features of these online services to X-Series compatible handsets. You also have FULL, free web access. There will no longer be a “walled garden” - if you connect to the “Internet” from any 3 handset at the moment, you’re only able to access a selection of mobile sites that are compatible with your phone, but the handsets due to launch on X-Series are highly sophisticated devices.

There is a massive interest in the Nokia N73, due to launch on the network sometime in January, I’ve got my eye on one of these bad boys. This will be the first X-Series handset launched, with the Sony Ericsson W950i following later. While most consumers I’ve spoke to are dying to get their hands on a Nokia handset with a 3.2 mega-pixel camera and Carl Zeiss lens, don’t be under any illusion that this is a “camera phone”, this is a truly portable multimedia and communication device.

With an X-Series handset you can check your e-mail, logon to Windows Live Messenger, make voice calls over Skype (currently limited to other Skype users), bid for items on Ebay and even use Google to search. You also can browse online, check your Myspace profile or your Bebo page. Your profile that you labored over for hours will still look a lot better when viewed on a pc screen though, as the Internet browser from 3 modifies webpages to look “better” on the handsets small screen, in order to improve legibility.

For all these features, you’d expect there to be a massive monthly fee, it makes sense right? Granted you’ll need to take out a 12 month mobile phone contract, as the service isn’t available on 3Pay, but the X-Series subscription is cheap and for a flat-rate monthly fee you have “unlimited bandwidth” (although there IS a fair usage policy, stating that 1gb is sufficient for each user).

In the UK the monthly fee for full services is €15 a month, or you can access services for €8 a month which excludes Orb and Sling only. Orb allows you to connect to your home computer, and Sling allows you to connect to your home television subscription (such as Sky Digital) both via your home broadband connection. These two features are probably the most impressive and yet the least accessible to non-geeks as they require a complicated technical setup (they’ll also drain the battery life out of your handset).

Overall X-Series sounds rather impressive, as the service hasn’t launched in Ireland yet I haven’t had the opportunity to test the above features out. As soon as I get my hands on my very own N73, I’ll post a full usability review. For now, there is a fantastic review of the UK version over on Digital-Lifestlyes.info.

Items now in my possession.

Thanks to Eirn at Celestial Ring I’ve got this brand spanking (and still shiney, as you can see from the pictures below) star tattoo on the back of my neck. It’s my first (emphasis on the first! I’m planning my next one as we speak) tattoo and I really enjoyed the experience. It’s healing really well, the only trouble I’ve had was a slight allergic reaction to the surgical tape I was using to stick the clingfilm-cover onto my skin. I’ve learned my lesson, next time I’ll choose something less irritating… blue-tack perhaps.

The other item now in my possession is a Retro LED Watch. I’ve had my eye on one of these ever since I saw one in a gadget shop in Dublin City Centre and thanks to my new addiction to Ebay, I managed to snap one up for half price. It’s a really simple watch - it tells you the time and date, that’s it. It also lights up, really brightly. I like how uncomplicated it is, I don’t NEED it to do anything else, but I also love how much it reminds me of the Cylons from Battlestar Galactica. It’s so 1970’s, I just love it.