Sinéad

A technology and psychology sandwich, with an order of life on the side.

Blog Navigation Survey Results

I posted my initial thoughts about blog navigation here and from it came a survey that asked some simple questions such as “On a scale of 1 to 5 how easy do you think navigating a blog is?”. In total there were 47 respondents, directed to the survey via my blog, Twitter and Facebook (the sample could be considered an experienced group of Internet users).

On a scale of 1 to 5 how easy do you think navigating a blog is?

Obviously from the results above none of the survey respondents indicated that navigating a blog was very difficult. However I would consider the most interesting statistic from the survey that 30% think it’s neither difficult OR easy, and 9% think it’s difficult. It would have been quite easy to assume that a majority would consider navigating a blog to be very easy, which isn’t the case. It’s surprising considering the high possibility that the survey respondants were experienced users.

The other 4 question results, and comments from bloggers/readers are discussed below. Read the rest of this entry »

Spotted: Worst Gig T-Shirt Ever

Vampire Weekend T-Shirt

10 Things That Make Me Smile

Ben

1. When my dog Ben nudges my hand with his head, looking for rubs and attention.
2. Making scrambled egg on Sundays for Jen.
3. Music that makes me feel.
4. Words that make me think.
5. Reading the entire Sunday Times out in the backgarden.
6. Dinner conversations with my family.
7. Writing something I’m proud of.
8. Seeing how in love my parents still are with each other.
9. Taking photos and feeling connected to them.
10. Solving a problem for someone.

Inspired by Peter

How do you feel about blog navigation and design?

This is a follow-up to my previous post regarding how easy or how hard it might be for internet users to navigate standard blog designs.

To help answer the question I’ve created a short 5 question survey, which I’d be delighted if you would fill out. I’ll keep it open for a week and post the results here and provided some commentary. If you have anything you’d like to add on the topic of blog navigation and design, please add your comments here.

Are Blogs Borking the Web?

I’d never known anyone to keep chickens out their back garden, until a good friend of mine did just that. She’s now the proud owner of 6 gorgeous little characters who don’t seem to want to lay any eggs. I had suggested to her that she should blog her experience, a challenge that she quickly undertook.

The first few blog posts came faster than I expected and even included photos of the girls. Though she has always been slightly more technical than most, she did manage to bork the blog as soon as I took my eye of it. For some reason she went and turned all of her blog posts into pages, in the process breaking the theme she was using, as it could only handle 3 short page names/links in the navigation.

The next time I visited I offered to show her how to fix the blog (let’s just say she’s still in the process of fixing it). I asked her about changing the posts to pages and she explained “My blog posts we’re appearing in the menu” and when I explained to her about the linear nature of blogging she asked “How would anyone know that my other blog posts were there?” It was then my task to explain how categories and tagging worked, but this surprised me because I knew that she was an avid blog reader and internet user.

It was then that I began truly questioning the usability of blog navigation. We assume that readers are using tags and categories as navigational tools, but what if they’re really stumbling through the content, using the awkward archives and calendar tools? Or simply reading from finish to start? If a user enters a blog via a google search can they successfully navigate back to the home page? If every blog has its own list of different categories, how do users know where to look? Is your blog taxonomy even understood?

I recently read, on the iQcontent blog, about how visually impaired users must listen to every piece of navigation on a webpage with their screen-readers. This immediately made me wonder about the persistent nature of blogrolls, how they feature on the majority of blogs and on every single page. Are they successful at getting hits for other members of your blogosphere? Or are they just social badges, worn to show off your affiliations?

Blogs make it easier for everyone to publish to the net, but does this, in turn, make navigating the web harder for everyone else? This is something that requires further investigation, especially considering that there is a shift occurring online where entire websites are being replaced by blogs. But are they in fact borking the entire web?

Dinner at the End of the Universe

Rick has slapped me a Meme, hoping he sends some more slaps my way soon. This was harder than I thought it would be.

The Rules:

  • Pick 8 people you’d like to invite to dinner, dead or alive or re-animated / resurrected.
  • Say why
  • Link your answers back to HERE
  • Give credit to the person who tagged you
  • Tag three others

Guestlist

Douglas Adams – My favourite author, I have devoured everything he has written many times over. I’d ask him how the Salmon of Doubt was supposed to continue and end, and if he was ever really planning on a 6th Hitchhikers book.

Stephen Fry – I’ve always imagined that Stephen and I would get along fabulously, I’d really like to see if that’s true or not. If I could be friends with anyone on the planet, I’d choose him.

Philip K. Dick – I would love to hear him tell his own life story and how he felt about becoming a well known author in death, rather than in life.

Jakob Nielsen – A really nerdy choice, I know! I’d ask what direction he thought the web would take in the next 10 years and I’d also try to persuade him to give me a job.

Dr. Jennifer Preece – A researcher that I have referenced countless times, I would revel in the opportunity to tap into her social psychology and usability knowledge face to face.

Will Ferrell – I saw him “perform live” when he was at UCD and found him not only completely hilarious, but totally and utterly charismatic. I could listen to his anecdotes for hours.

Ellen Page and Tina Fey – Because every dinner party needs funny, sexy, women.

It’s taken me ages to post this, so I’m not sure if the following have already been Meme-ed, but I’m doing it anyway because I’d be most interested in reading Alexia, David and Tim‘s dinner party guestlists.

Observations on Orlando

There are two reasons why my blog has been very quiet as of late, firstly my BT broadband and phone line have been broken since the 24th of August and I was in Orlando for couple of weeks.

I’m too annoyed to talk about BT, but I do have a few observations that I’d like to share about my holiday destination.

Observations on Orlando

The tipping system really works. It was a joy going out to restaurants in Orlando. All of the waiting staff knew that their service would determine how much they got payed for that night, so they all went out of their way for us. It was okay to ask for something strange like “No tomatoes on a burger” and not feel like a freak, so unlike Dublin. It was really good value for money to eat out, again so unilike Dublin.

Dolphins are like hairless sea dogs. They have these wonderfully funny personalities, all of them unique, sweet and affectionate. I’m comparing them to dogs because my own border collie Ben is the only other animal I’ve ever witnessed reacting to people so… humanly, with what can only be described as facial expressions and body language. I never imagined it possible to really swim with dolphins, but you can in Orlando and it was worth going just for that one experience. My happy place, when I close my eyes, is lying on the man made beach at Discovery Cove looking out at the dozens of dolphins happily frolicking in their elaborate ocean enclosure. Part of me has always had difficulty dealing with the idea of wild animals in captivity, but with so many species reaching almost extinction within my own lifetime I’ve begun to realise how important breeding programs and education are, and a learning experience it truly was.

Milk is never a good choice. Dairy tastes very strange in America, from cheese to butter. American style sandwiches made in Ireland taste better. Thankfully Starbucks coffee was still damm good though.

Cans of soft drinks/soda are hard to come by. I’m a big fan of cans of coke but I only ever saw them in one shop, even the vending machines were filled with plastic bottles instead. They did have these nifty beer bottles made from tin though, I hope they bring them out here, it would stop beer bottles turning into weapons.

Toilets that automatically flush are amazing and so hygienic too. Many of the public toilets there featured automatic toilets, soap dispensers, taps and paper towels dispensers. It saddens me to have to do it all by hand now.

Clothes are dirt cheap but electronics are expensive. I was very surprised and disappointed at this, I had budgeted for gadget goodies but ended up buying a lovely little Fuji Z100 fd when I got home.

September is the perfect time to go to Orlando theme parks. We very rarely had to queue for anything. It was blissful. The weather was amazing, despite tropical storms and hurricanes nearby, these only made it rain for an hour or so and usually at night, we literally had only one overcast day the whole time we were there.

Americans are obsessed with weather. Weather bulletins every 15 minutes and dedicated weather channels, hurricane tracking is big business there and Orlando TV has many meteorologists and none of them are optimists.

3D really works (on me). Despite knowing full well that the stuff flying in-front of my face wasn’t real I still managed to scream and flail my arms around wildly whilst at Terminator 3D at Universal Studios. How embarrassing.

Drivers don’t indicate. I’m pretty sure we were almost knocked down about 10 times. *shakes fist*

Cheese and Onion is not a crisp/chip flavour. How I craved thee Hunky Dory’s.

Chocolate is twice as expensive as fast food. 99c burgers, blergh!

Why Gmails Needs A Usability Audit

Last night I was reminded why it’s important for web and software designers to incorporate user testing into the design process. This should even apply to those experienced designers at Google, that seem to have overlooked some basic principles of good design in the Gmail user interface.

Bad Error Messages

A family member was struggling with a basic task in Gmail. Sending an email. Attached to this email were a number of high quality digital photos. When they attempted to send this email the following error message was displayed.

Gmail Error Message

The immediate reaction from the user was to try again, and again, each time the same error message appeared, and again, until finally the task was abandoned all together.

The reason this could be considered a bad error message is because it stranded the user, it told them a problem had occurred but did not explain how to fix it. From an experienced user’s perspective it might seem obvious to us that the email attachments had exceeded the 20mb limit imposed by Gmail. To an inexperienced user this information is not available. Yes, it’s available on one of the Gmail help sections. But as demonstrated by the user, they abandoned the task without even considering that there could be a solution.

By simply creating a link to this troubleshooting page from within the error message it would be one step towards a more usable design. A step further would be to provide the information in the error message itself. If the system can tell you the error code, surely it can advise you on a course of action.

Gmail has been in beta, and in development for many years now. Perhaps they should take a step backwards and resolve its basic usability issues before crowding the interface with even more features.

Cyberpsychology Digest Volume 4

Journal of CyberPsychology & Behavior, Vol 11, No.4: The current issue of this bimonthly journal offers access to research studies on topics such as public and private self-consciousness on social networking sites, online consumer trust, adolescent behaviour online, interactive movies, product placement in gaming, and cyberbullying.

Psychological Aspects of Cyberspace: Theory, Research, Applications: This blog contains each individual chapter from the newly published book of the same name. Readers are invited to read each chapter and comment or ask questions of the individual writers. Topics covered include privacy and trust online, internet abuse, flow states, cybertheraputic theory and techniques and sexual activities online. It’s wonderful to see an entire book on the topic of Cyberpsychology readily available online and open to discussion. Very much looking forward to reading all of these chapters.

For your eyes only: Custom interfaces make computer clicking faster, easier: University of Washington engineers discuss a new approach to software design. They propose that instead of standard off the shelf user interface designs, that by putting the user through a brief skills test a mathematically-based version of the user interface could be generated that is optimized for the user’s vision and motor abilities. This research is especially important for the disabled, elderly or anyone that has difficulty using a computer mouse.

The Effects of Background Television on the Toy Play Behavior of Very Young Children: This research study found that background television, disrupts very young children’s play behavior even when they pay little overt attention to it and even when tuned to adult themed shows. Background television was found to cause short play episode lengths, which are a marker for poor developmental outcome. These findings are important because play is directly related to healthy cognitive and social development. Related Article: TV Really Might Cause Autism

Internet users refuse to put up with intrusive ads: From 1000+ internet users sampled 59% indicated that they had stopped visiting a website because of irrelevant, annoying and intrusive online ads (including pop-ups that cover web content, loud noises and ads that were difficult to close, minimise or click away from). This study relates back to my own undergraduate research on pop-up advertisements, where I found that the more experienced a user the more likely they are to actively attempt to remove pop-ups from their online experience. Web designers need to start paying attention to research and surveys such as these, or as demonstrated, users will stop visiting certain websites completely.

If anyone has anything they’d like to contribute to the next digest, or related articles for this volume, feel free to drop me a comment or an e-mail – Sinéad.

Volume 1
Volume 2
Volume 3
Volume 4

Volunteer for Science

This Metro advertisement caught my eye a few weeks ago.

From the Institute of Neuroscience at Trinity College Dublin:

We wish to recruit members of the general public age 18-90 to our volunteer research panel. We study various aspects of human behaviour such as memory, attention and thinking. Our research aims to increase our understanding of how the mind and brain work, with a view to trying, in the longer term, to develop methods for assessing and treating conditions such as age-related memory problems and attention deficit disorder.

Volunteers who can easily reach central Dublin may be invited to take part in one or more studies, and if they do, a nominal honorarium will be offered.

Please leave your name and number at 01 89628684 before 3rd August.

I’ve called them up and left my name and number on the answering machine and I’m very much looking forward to volunteering my time to Science. 

It’s a pity that Irish research projects don’t reach out online, the same way that the Irish Blood Transfusion Service don’t, as pointed out by Damien. They are really missing out on the abundance of altruistic internet users and the numerous socially persuasive situations online (blogging, twitter, messageboards, etc.,) that would enable researchers and organizations to recruit many more volunteers. These kinds of blog posts are the first step though.