sinéad

A technology and psychology sandwich, with an order of life on the side.

Dinner at the End of the Universe

Rick has slapped me a Meme, hoping he sends some more slaps my way soon. This was harder than I thought it would be.

The Rules:

  • Pick 8 people you’d like to invite to dinner, dead or alive or re-animated / resurrected.
  • Say why
  • Link your answers back to HERE
  • Give credit to the person who tagged you
  • Tag three others

Guestlist

Douglas Adams - My favourite author, I have devoured everything he has written many times over. I’d ask him how the Salmon of Doubt was supposed to continue and end, and if he was ever really planning on a 6th Hitchhikers book.

Stephen Fry - I’ve always imagined that Stephen and I would get along fabulously, I’d really like to see if that’s true or not. If I could be friends with anyone on the planet, I’d choose him.

Philip K. Dick – I would love to hear him tell his own life story and how he felt about becoming a well known author in death, rather than in life.

Jakob Nielsen – A really nerdy choice, I know! I’d ask what direction he thought the web would take in the next 10 years and I’d also try to persuade him to give me a job.

Dr. Jennifer Preece – A researcher that I have referenced countless times, I would revel in the opportunity to tap into her social psychology and usability knowledge face to face.

Will Ferrell - I saw him “perform live” when he was at UCD and found him not only completely hilarious, but totally and utterly charismatic. I could listen to his anecdotes for hours.

Ellen Page and Tina Fey – Because every dinner party needs funny, sexy, women.

It’s taken me ages to post this, so I’m not sure if the following have already been Meme-ed, but I’m doing it anyway because I’d be most interested in reading Alexia, David and Tim’s dinner party guestlists.

Observations on Orlando

There are two reasons why my blog has been very quiet as of late, firstly my BT broadband and phone line have been broken since the 24th of August and I was in Orlando for couple of weeks.

I’m too annoyed to talk about BT, but I do have a few observations that I’d like to share about my holiday destination.

Observations on Orlando

The tipping system really works. It was a joy going out to restaurants in Orlando. All of the waiting staff knew that their service would determine how much they got payed for that night, so they all went out of their way for us. It was okay to ask for something strange like “No tomatoes on a burger” and not feel like a freak, so unlike Dublin. It was really good value for money to eat out, again so unilike Dublin.

Dolphins are like hairless sea dogs. They have these wonderfully funny personalities, all of them unique, sweet and affectionate. I’m comparing them to dogs because my own border collie Ben is the only other animal I’ve ever witnessed reacting to people so… humanly, with what can only be described as facial expressions and body language. I never imagined it possible to really swim with dolphins, but you can in Orlando and it was worth going just for that one experience. My happy place, when I close my eyes, is lying on the man made beach at Discovery Cove looking out at the dozens of dolphins happily frolicking in their elaborate ocean enclosure. Part of me has always had difficulty dealing with the idea of wild animals in captivity, but with so many species reaching almost extinction within my own lifetime I’ve begun to realise how important breeding programs and education are, and a learning experience it truly was.

Milk is never a good choice. Dairy tastes very strange in America, from cheese to butter. American style sandwiches made in Ireland taste better. Thankfully Starbucks coffee was still damm good though.

Cans of soft drinks/soda are hard to come by. I’m a big fan of cans of coke but I only ever saw them in one shop, even the vending machines were filled with plastic bottles instead. They did have these nifty beer bottles made from tin though, I hope they bring them out here, it would stop beer bottles turning into weapons.

Toilets that automatically flush are amazing and so hygienic too. Many of the public toilets there featured automatic toilets, soap dispensers, taps and paper towels dispensers. It saddens me to have to do it all by hand now.

Clothes are dirt cheap but electronics are expensive. I was very surprised and disappointed at this, I had budgeted for gadget goodies but ended up buying a lovely little Fuji Z100 fd when I got home.

September is the perfect time to go to Orlando theme parks. We very rarely had to queue for anything. It was blissful. The weather was amazing, despite tropical storms and hurricanes nearby, these only made it rain for an hour or so and usually at night, we literally had only one overcast day the whole time we were there.

Americans are obsessed with weather. Weather bulletins every 15 minutes and dedicated weather channels, hurricane tracking is big business there and Orlando TV has many meteorologists and none of them are optimists.

3D really works (on me). Despite knowing full well that the stuff flying in-front of my face wasn’t real I still managed to scream and flail my arms around wildly whilst at Terminator 3D at Universal Studios. How embarrassing.

Drivers don’t indicate. I’m pretty sure we were almost knocked down about 10 times. *shakes fist*

Cheese and Onion is not a crisp/chip flavour. How I craved thee Hunky Dory’s.

Chocolate is twice as expensive as fast food. 99c burgers, blergh!

Why Gmails Needs A Usability Audit

Last night I was reminded why it’s important for web and software designers to incorporate user testing into the design process. This should even apply to those experienced designers at Google, that seem to have overlooked some basic principles of good design in the Gmail user interface.

Bad Error Messages

A family member was struggling with a basic task in Gmail. Sending an email. Attached to this email were a number of high quality digital photos. When they attempted to send this email the following error message was displayed.

Gmail Error Message

The immediate reaction from the user was to try again, and again, each time the same error message appeared, and again, until finally the task was abandoned all together.

The reason this could be considered a bad error message is because it stranded the user, it told them a problem had occurred but did not explain how to fix it. From an experienced user’s perspective it might seem obvious to us that the email attachments had exceeded the 20mb limit imposed by Gmail. To an inexperienced user this information is not available. Yes, it’s available on one of the Gmail help sections. But as demonstrated by the user, they abandoned the task without even considering that there could be a solution.

By simply creating a link to this troubleshooting page from within the error message it would be one step towards a more usable design. A step further would be to provide the information in the error message itself. If the system can tell you the error code, surely it can advise you on a course of action.

Gmail has been in beta, and in development for many years now. Perhaps they should take a step backwards and resolve its basic usability issues before crowding the interface with even more features.

Cyberpsychology Digest Volume 4

Journal of CyberPsychology & Behavior, Vol 11, No.4: The current issue of this bimonthly journal offers access to research studies on topics such as public and private self-consciousness on social networking sites, online consumer trust, adolescent behaviour online, interactive movies, product placement in gaming, and cyberbullying.

Psychological Aspects of Cyberspace: Theory, Research, Applications: This blog contains each individual chapter from the newly published book of the same name. Readers are invited to read each chapter and comment or ask questions of the individual writers. Topics covered include privacy and trust online, internet abuse, flow states, cybertheraputic theory and techniques and sexual activities online. It’s wonderful to see an entire book on the topic of Cyberpsychology readily available online and open to discussion. Very much looking forward to reading all of these chapters.

For your eyes only: Custom interfaces make computer clicking faster, easier: University of Washington engineers discuss a new approach to software design. They propose that instead of standard off the shelf user interface designs, that by putting the user through a brief skills test a mathematically-based version of the user interface could be generated that is optimized for the user’s vision and motor abilities. This research is especially important for the disabled, elderly or anyone that has difficulty using a computer mouse.

The Effects of Background Television on the Toy Play Behavior of Very Young Children: This research study found that background television, disrupts very young children’s play behavior even when they pay little overt attention to it and even when tuned to adult themed shows. Background television was found to cause short play episode lengths, which are a marker for poor developmental outcome. These findings are important because play is directly related to healthy cognitive and social development. Related Article: TV Really Might Cause Autism

Internet users refuse to put up with intrusive ads: From 1000+ internet users sampled 59% indicated that they had stopped visiting a website because of irrelevant, annoying and intrusive online ads (including pop-ups that cover web content, loud noises and ads that were difficult to close, minimise or click away from). This study relates back to my own undergraduate research on pop-up advertisements, where I found that the more experienced a user the more likely they are to actively attempt to remove pop-ups from their online experience. Web designers need to start paying attention to research and surveys such as these, or as demonstrated, users will stop visiting certain websites completely.

If anyone has anything they’d like to contribute to the next digest, or related articles for this volume, feel free to drop me a comment or an e-mail - Sinéad.

Volume 1
Volume 2
Volume 3
Volume 4

Volunteer for Science

This Metro advertisement caught my eye a few weeks ago.

From the Institute of Neuroscience at Trinity College Dublin:

We wish to recruit members of the general public age 18-90 to our volunteer research panel. We study various aspects of human behaviour such as memory, attention and thinking. Our research aims to increase our understanding of how the mind and brain work, with a view to trying, in the longer term, to develop methods for assessing and treating conditions such as age-related memory problems and attention deficit disorder.

Volunteers who can easily reach central Dublin may be invited to take part in one or more studies, and if they do, a nominal honorarium will be offered.

Please leave your name and number at 01 89628684 before 3rd August.

I’ve called them up and left my name and number on the answering machine and I’m very much looking forward to volunteering my time to Science. 

It’s a pity that Irish research projects don’t reach out online, the same way that the Irish Blood Transfusion Service don’t, as pointed out by Damien. They are really missing out on the abundance of altruistic internet users and the numerous socially persuasive situations online (blogging, twitter, messageboards, etc.,) that would enable researchers and organizations to recruit many more volunteers. These kinds of blog posts are the first step though.

Spotted: Cyarr!

DIY car paint job

Right now I’m loving/hating…

Loving everything that encompasses the giant ego of William Shatner. Despite having always claimed a love for him, it only ever went as far as an affection for his role in Star Trek and the collaborative album with Ben Folds, Has Been. More recently however, the GF bought me his autobiography Up Till Now, (which I can’t recommend highly enough) and my eyes were opened up to the greatness that is William Shatner and his current alter ego Denny Crane. Hating that it took reading his autobiography to realise that Boston Legal is actually a spin-off of The Practice and that the last few episodes of this show introduced the likes of Denny Crane. I originally was of the opinion that the first season of Boston Legal started far too abruptly and I hadn’t continued watching it, until now that is.

Loving taking a trip down retro science fiction lane. I recently came across the blog of Adam “Mojo” Lebowitz who works as the visual effects supervisor on Battlestar Galactica, having previously worked on Star Trek Voyager and Babylon 5. Not only does he have interesting insights into his current work, he has also been posting some great behind the scenes stories and images about the visual effects from Babylon 5 and Voyager, making me want to go watch them all over again. Hating that I don’t have either of them on DVD.

Loving how easy Spiceidipity has made baking mouthwatering treats, without even having to worry about evil additives, because everything is 100% natural. Over the weekend the GF, Katie and I went to work on the Brownie Mix and the Oatmeal Chocolate Chip Cookie Mix. By literally just adding some eggs, butter and a little icing we ended up with all of these amazing treats. Hating how completely addicted I am to the cookies, though I do now have a whole new appreciation for oats!

Cyberpsychology Digest Volume 3

‘Facebook Generation’ Faces Identity Crisis: A psychiatrist has suggested that young people are growing up with a different and potentially dangerous view of the world and their own identity. However, in the same article it is also pointed out that the vast majority of psychiatrists worldwide are unaware of the full magnitude or impact of the online world on the younger generation. This story is an example of how an unfounded comment (backed up by no research study) can be picked up by the mainstream media and twisted into stories such as Facebook and Myspace generation ‘cannot form relationships’, ‘Mental risk’ of Facebook teens and thus highlights the importance of continued Cyberpsychology research.

Markers of Status: Different, and Yet the Same: Interesting observations from Danah Boyd into the social activities of teens online, particularly the notion that the social hierarchies that exist in everyday life are replicated and reinforced online. These insights contradict numerous media reports that have highlighted how social networking can support negative behaviour in teens and pre-teens.

Will video games solve sex-discrimination in science?: This article discusses research regarding the gender differences in visuospatial skills necessary for complex mathematics. Findings suggest that the simple act of playing video games could improve these skills. Related Article: Unpacking the Science of Sex Difference

How User Interfaces can make or break a new service: Discussion by industrial designer Alexander van Elsas on the subject of usability and user interface design that suggests that UI is the most important fail factor for any new product or service. Related link: Social Design

Intel Anthropologists Find Keys to Tech Adoption: This article highlights a study from Intel that investigates the so called “technology gap” between richer and poorer countries. Their most recent results indicate that it’s much more than levels of disposable income that influence the adoption of new technologies.

If anyone has anything they’d like to contribute to the next digest, or related articles for this volume, feel free to drop me a comment or an e-mail - Sinéad.

Volume 1
Volume 2
Volume 3
Volume 4

Photos: Operator Please

Have a listen to the band here and there are more photos on my Flickr page.

Operator Please

Operator Please

Operator Please

Spotted: Designer Diet Coke

Brown Thomas, Dublin, is over-run with these “limited edition” Patricia Field created Diet Coke bottles, their recommended retail price is €10, but are currently going for €5. Perhaps BT should have put these in refrigeration to help sales? Overpriced, but visually pleasing nonetheless.

Limited Edition Diet Coke