A few weeks ago I had my first experience of running a Facebook Page, as we wanted to set one up for Culch.ie.
The primary goals of the Facebook Page were going to be the same as our Twitter account:
1. drive traffic to the site by informing followers/fans that a new blog post had been published,
2. tweet/update-status with exclusive competitions,
3. and interact with followers/fans with a little bit of fun and frolics.
These goals have been easily succeeded on Twitter, but the Facebook Page has been far more difficult and it has been a serious source of frustration for me. All of my Facebook Page energy has been spent trying to achieve the first goal. Something easily achieved on Twitter, thanks to Twitterfeed. Twitterfeed syncs our RSS feed with our Twitter account, so every time one of our many authors updates the blog, the title and a link to the post is tweeted. A significant amount of traffic for the site comes from Twitter (this is partially down to followers retweeting links) and we had hoped to achieve same on Facebook.
Facebook offers a number of applications for user profiles, but the majority of these will not work with Facebook Pages, including the Twitter application (and other popular apps like Tweetsync). Initially I discovered that the only solution to goal no.1 was to allow Facebook to import blog posts into their notes functionality, but by having your blog posts imported into Facebook your content is being copied into their walled garden, I’ve discussed before about the negative repercussions of this and have been reluctant to allow this to continue. It also gives rise to privacy and content rights concerns.
After trying and testing numerous Facebook applications I finally stumbled upon one that actually works with Facebook Pages, though it requires a less than direct approach.
The Selective Twitter Status application is designed to allow you to update your Facebook status, but only with a tweet ending/starting with the hashtag “#fb”. This proves quite useful when combined with the Twitterfeed option of adding a piece of text to every autotweet. For example you can set it so the text “New Blog Post…” appears at the beginning of each autotweet (so your followers know the link is to your own blog). However, by setting it to post “#fb” to each autotweet, Selective Twitter Status will then recognise the hashtag and push the tweet to your Facebook status. Also, so as to not pollute our main Twitter account with a hashtag meaningless to our followers, a seperate Twitter account was set up for this rss feed alone.
Now that goal no.1 has been succeeded with the Culch.ie Facebook Page there will be far more time/energy for goals 2 and 3, and I’m hoping the fan numbers will soon rival that of the Twitter account.
This is exactly the kind of problem solving I thrive on, so at least the frustration ended in a solution as well as few lesson about Facebook and Twitter along the way. I hope this is of some help to other frustrated Facebook Page users.