Posted on Jul 6, 2010

Free Web Conference in Dublin

If you’re like me, passionate about everything web related but can’t justify spending €100′s on conferences like FOWA or Build then you probably love barcamps as much as I do.

The Dot ConfYou’ll also love the free web technology conference – the dot conf - being hosted by the National College of Ireland on July 22nd. It’s a fantastic opportunity to go and listen to some industry experts and a great way for NCI to promote their new MSc in Web Technologies course.

There is a diverse list of speakers, from journalists, educators, web professionals and technology advocates – all experts in their fields. As well as some “deep dive” sessions (hands-on workshops).

Personally I’m really looking forward to checking out the National E-learning Laboratory, who recently published some pretty interesting data on what Irish people pay attention to when using Facebook.

Conferences like these are a great networking opportunity (especially if you are self employed or “between projects” at the moment). Bring you business cards and wear your hottest geek tshirt, you just never know who you might bump into.

NCI is based in the IFSC – possibly one of the easiest places to get to in Dublin, so there’s no excuse not to attend.

Posted on Jun 24, 2010

6 Basic Tips For Good Website Design

There’s nothing more powerful than asking your users what they think.

With that in mind the Kilkenny Pembroke Hotel are running an iPad competition – for every person that gives them suggestions for their upcoming website redesign they get their name entered into a draw for an iPad and a stay at the hotel. Pretty clever, right?

You’re supposed to come up with 2 suggestions, but seeing as website optimisation and landing pages are of particular interest to me I accidentally ran away with my entry, so much so that Facebook refused to let me post it due to it’s length. Hence it now has a home here.

Some of the suggestions I’ve outlined below can be summarised into the following tips for commercial websites.

6 Basic Tips For Good Website Design

1. Make every call to action as obvious as possible.
2. Don’t give the user too many choices.
3. Never ask for too much information.
4. Don’t have too much text.
5. Remove any visual distractions from the calls to action.
6. Build trust by adding credibility logos.

Pembroke Hotel Website Redesign Suggestions

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Posted on Apr 9, 2010

Day 1 With my Android

I went along to a Meteor blogger event yesterday where we chatted about their new pay as you go data charges (250mb free if you top up by €20 per month, as well as free  Meteor texts – not bad at all) and us bloggers got to try out all the iPhone alternatives you could shake a stick at. They also sent me home with a HTC Legend.

Only last week I had tweeted about how I really wanted to try out an Android handset to do a compare and contrast against the iPhone. I usually change my phone on a yearly basis, and my iPhone 3G is nearing its first birthday, so trying out an alternative is a great way for me to discover if I should stick with Apple or not.

Before I got my iPhone a year ago I had always been a huge Nokia fan, what changed my mind was trying out Jen’s iPhone (she’s an avid Apple fan, so of course she had one months before me) as I was simply blown away by the web browsing experience, something that previous Nokia smartphones (running the Symbian operating system) I had owned simply didn’t compare to.

First Impressions of Android

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Posted on Mar 24, 2010

Dr. Jennifer Preece: Someone To Aspire To

Back when I was studying for my degree and my masters I always got really excited about any project or essay that allowed me to read and reference the work of Dr. Jennifer Preece. If you have studied interaction design you will no doubt have come across her book “Interaction Design: Beyond Human-Computer Interaction” but the work of Dr. Preece that always completely absorbed me was her perspectives on the relationship between usability and sociability, particularly the impact of usability on the design and management of online communities.

If I could choose any person to be my research mentor it would be Dr. Preece. This woman has a 35 page CV online describing her incredible academic career. As early as 1975 she was working on e-learning initiatives in the UK and after completing her PhD studies in 1985 she pursued research focused on ground-breaking topics such as information systems, computer mediated communication, human?computer interaction, and online communities. She eventually moved to the USA in 1996 to lecture in the University of Maryland Baltimore County, in the Information Systems Department. Today she is the Dean of this department, supporting a long list of PhD students. Her work has taken her all around the globe, she has published hundreds of papers and authored numerous HCI books. She has achieved so much, in what had been a traditionally male dominated field. Her career is certainly something to aspire to.

The Only Real Social Media Expert

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Posted on Mar 20, 2010

Bring the Microsoft Office 2003 Menu Back

Whilst Microsoft are busy tweaking Office 2010, the beta versions of which can be downloaded from here, the rest of us are still coming to grips with the changes they made back in 2007 to that staple of home and office computers.

The bold interface changes made to Office 2007, once you get used to it, is actually much better than its predecessors especially because of its incredible attention to mouseless navigation. However, after a conversation I had with a friend during the week I realised that the changes are still frustrating for someone that only uses the software occasionally and has the old Office navigation drilled into their subconscious.

Luckily there’s a free and easy plugin for that.

UBitMenu is a free plugin that literally brings back the classic menu and toolbars to Word, Powerpoint and Excel. Once installed you’ll notice an addition to the Office ribbon, called “Menu”, which you will find nestled between “Home” and “Insert”. Clicking “Menu” will bring you most of the old 2003 menu options arranged just the way you remember them. It’s free for home use and only €10 for commercial use. The plugin will even work in Office 2010, which hasn’t deviated much from the Office 2007 interface design.

ubitmenu

If you want to add even more options to Microsoft Office, why not try the OfficeTab plugin – which enables you to navigate multiple open documents the same way you would webpages in Firefox or IE7. Very nifty.

Posted on Mar 12, 2010

Technology, Behaviour and Your Future Self

Psychology is all about understanding, explaining, and predicting human behavior. We are fascinated by our own behaviour and those of us around us. By understanding behaviour we hope to gain insights into how our minds work and perhaps how to change our undesirable behaviour. An understanding of human behaviour can also lead to the design of good software, hardware and even guide policy writing relating to technology.

These days technology like the iPhone helps us to track our own personal habits, Twitter gives us an insight into popular topics and analytics give us fascinating web usage statistics. Whilst technology has greatly enhanced our ability to collect interesting data about human behaviour, it’s important to realise that using such data to make conclusions about why we behave in such a way is unwise without investigating the differences between causality and correlation. Take for example the problematic question of whether the Internet is addictive or if addicts use the Internet.

The Relationship Between Psychology and Technology

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Posted on Jan 6, 2010

I Thought I’d Change the World

When I graduated from my degree I thought I’d change the world.

I was ready to be a part of the next big technological breakthrough and I would be on hand to make sure it was as user friendly as possible and universal in its design and truly beneficial in its functionality. The prototypes I had project managed and been a part of during my undergrad course in Psychology Applied to I.T had all been focused on being helpful in their own little way – gadgets, websites or instructional programs that certainly weren’t playthings. With my knowledge of psychology I was prepared to take on the technology world and make it less frustrating and remove the exclusivity barrier around it. I was excited to finally be a part of an iterative design process that would actually reach the end – a product! a website! an application! anything! I wanted to be a part of something good and wholesome. I wanted to be able to stand up and say “I worked on that!” when someone was showing off their amazing new smartphone or trying out a new feature on a social networking site. I wanted to be a part of ubiquitous computing and augmented reality, to be a part of a user experience research team into the latest and greatest of what was yet to come.

I was young and naive.

In the last three years I’ve worked a steady full-time job in the civil service (that I’d give up in a heartbeat for a chance to work or intern in any usability related field) and been awarded a first in my masters in Cyberpsychology. Yet I still feel like I’m just getting older and going nowhere fast.

So for 2010 I’ve set myself a serious ultimatum.
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Posted on Nov 25, 2009

Real Benefits of the new Retweet Function

I seem to be in a minority group that sees the potential that the new twitter re-tweet function brings. For someone that has worked on a method of highlighting Irish tweets for the benefit of non-twitter users and anyone offline for a long period of time, it’s possible that I’m able to see the potential a little more clearly.

The biggest benefit of the new retweet function is how it adds a method of highlighting localised trends. If 20 of your twitter friends retweet the same message you won’t see it 20 times, but you’ll see 20 “likes” beneath it instead, giving weight to the content of the message. It also stops your stream being diluted by the same message over and over again, which can be frustrating. And at the end of the day, if you’ve not had much time to use twitter you’ve got the “retweets” section to conveniently show you the highlights you’ve missed from your own personal stream that day.

The retweet feature also takes into consideration attribution; the original composer of the tweet appears in your stream and this is a wonderful way of discovering new twitter users. In essence it’s a solution to the fix @replies issue twitter had, everyone was so angry that they wouldn’t have an organic method of discovering new users to follow, now you do.

The other great thing about retweets is that it adds an extra dimension to keeping track of the tweets YOU find most interesting. If like me you use the favorite feature in twitter for something else entirely than the ability to view “retweets by you” will help keep track of the tweets you found important enough to share.

Overall I’ve enjoyed watching the evolution of the service and will continue to do so. I find it most interesting how, just like with Facebook users, change is scary and new but after awhile everyone gets used to it and moves on to being mad about something else entirely.

Posted on Dec 10, 2008

Q&A with PC Live

Niall Kitson from PC Live! does a “Blogger in Profile” feature every month, Alexia Golez and Anthony McGuinness have gone before me and the December issue was my turn. So, here is an unedited (thus far longer, because I can’t shut my mouth) version of the Q&A.

You decided to study bloggers and their readerships for your post grad. What have you learned so far?

At the moment I’m still in the preparatory stage of my research. What this basically means is that I’m reading almost every single piece of literature already written about blogging, knowledge sharing and the social psychology on the internet. That last one is probably the one that stands out the most because blogging can be extremely social. Blogs have this amazing potential to offer social support, friendship and positive interactions through feedback from readers. Blogging has genuinely had a  positive impact on many bloggers lives, because feedback can serve as an acknowledgement of your thoughts, emotions and sense of self. Then of course there are the bloggers that blog to share their knowledge, instead of their lives. Sometimes this is done because of the positive effects upon reputation and sometimes it is a purely altruistic act. It’s fascinating.

Right now I’m looking at the possible cultural differences in blogging practices. The reason I’m looking at this is because I’m curious as to why blogging is huge in other countries and yet seemingly low profile here in Ireland. Though, I do believe in quality over quantity, that is to say that  the majority of Irish blogs are either very well written or incredibly entertaining. It has been suggested that poor broadband penetration is a key aspect as to why the adoption of blogging has been slow, but today over a million  Irish Internet users have access to a broadband connection, and we have become a nation of social networkers, photo-sharers and you-tube watchers It’s simply not a valid argument any more. I’m hoping my research can shed some light on the matter.

As a community what do you think of the Irish Blogosphere?

The Irish Blogosphere isn’t the first online community that I’ve interacted with. Over the years I’ve been a member of numerous web forums and long ago even usenet groups. The biggest difference, for me, was how quickly I began feeling like a member of the Irish blogging community. With other online groups it took months of interactions online before I started feeling like a member of the in-group. No heckling of the newbie occurs and there are no obvious exclusive cliques, though there are members that would be thought of more highly that others. Flaming is very rare. There are debates and discussions, but it rarely gets personal, which is something that can turn many people away from web forums – that fear of being ostracised. The thing that stands out for me about the Irish blogging community is their ability to offer support to one another without hesitation. Be it technical, informational, or even emotional.

Your writing demonstrates a real creative streak but you keep your content factual. Have you been tempted to post some fiction?

Any student of a Psychology will tell you that the biggest lesson you learn in college is to write objectively, and to always be able to back up any argument with valid and reliable facts. It can be difficult to separate my academic self from my writing, and if I post an article that in essence is my actual opinion on something, I will always back it up with solid facts. Maintaining a high level of quality and keeping with the theme of my blog is important to me, this is one of the reasons I don’t post articles on a daily basis. I have, however, tried to incorporate a few personally orientated posts, and I find this quite rewarding in itself. More recently I’ve been channelling my own creativeness into a separate blog project, related to poetry and photography. It’s not unnatural for bloggers to have more than one blog and I have done this to provide myself with a separate, non-serious vehicle online.

Are blogs really breaking the web?

Blogs might not be breaking the web, but I certainly don’t think they could be considered a replacement to websites or even wikis, as a source of information. The software behind blogging is temporal in nature, articles are displayed in reverse chronological order, so the first blog post an reader sees is the most recent one and navigation usually relies on moving backwards through these time-stamped entries. Blogs are great when used as a companion to a website, but relying on a blog to post articles that should or could be re-read, and would have context no matter what year or month they are written in, can mean that they don’t get re-read and instead get lost inside archives. However there are exceptions to this rule, and having a very well designed blog can counteract this. Relying on standard blog templates or free blogging websites such as Blogger.com is not the way to go, unless of course you’re planning on writing a diary style blog.

In the field of cyberpsychology whose work would you recommend to a friend?

The two subjects that are most interesting to me, that relate to the combined field of Psychology and Technology e.g. what is now referred to as Cyberpsychology, are the social Psychology of the Internet and Human Computer Interaction. The researcher who has had the most influence on me in both of these subjects is a Dr. Jennifer Preece from the University of Maryland Baltimore County. Much of her work highlights the importance of good usability and design to facilitate the creation of successful online communities. She has also co-authored numerous books related to Human Computer Interaction, a subject that is concerned with making technology more usable and accessible to everyone – something I feel very passionate about.

For anyone interested in the field of Cyberpsychology I can also recommend the Journal of Computer-Mediated Communication, published online four times a year, many of the research pieces published can be freely accessed and offer many interesting insights into online behaviour.

IADT offers both a certificate in Cyberpsychology and an intensive Masters program. These courses are open to individuals with no background in Psychology, and cover areas ranging from e-learning, to online addictions and therapy. I can’t recommend the course enough, and think it would be great for anyone working in all aspects of the technology sector. It would also perfect for graduates of Psychology or Psychiatry that wish to learn how to apply these fields to our modern technologically bound world.

Posted on Oct 28, 2008

Blog Navigation Survey Results

I posted my initial thoughts about blog navigation here and from it came a survey that asked some simple questions such as “On a scale of 1 to 5 how easy do you think navigating a blog is?”. In total there were 47 respondents, directed to the survey via my blog, Twitter and Facebook (the sample could be considered an experienced group of Internet users).

On a scale of 1 to 5 how easy do you think navigating a blog is?

Obviously from the results above none of the survey respondents indicated that navigating a blog was very difficult. However I would consider the most interesting statistic from the survey that 30% think it’s neither difficult OR easy, and 9% think it’s difficult. It would have been quite easy to assume that a majority would consider navigating a blog to be very easy, which isn’t the case. It’s surprising considering the high possibility that the survey respondants were experienced users.

The other 4 question results, and comments from bloggers/readers are discussed below. Continue Reading